Built in South Africa

Your business deserves a sales agent that never sleeps

SofiaAI is a WhatsApp assistant that handles customer enquiries, knows your products inside out, and sounds completely human. 24/7. No missed messages. No slow replies.

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Sofia — Your Business
Online
Hi, do you have the Nike Air Max 90 in size 10?
Hey! Yes we do — the Air Max 90 in size 10 is in stock. We have it in White/Black and the new Infrared colourway. R2,199. Want me to reserve a pair for you?
The infrared! Can I pay via EFT?
Great choice! Absolutely — I'll send you our banking details and hold the pair for 24 hours. What name should I put the reservation under?

Sound familiar?

😱

Missed messages

Customers message at 9pm on a Saturday. By Monday, they've bought from someone else.

😩

Same questions, all day

"Do you have this in stock?" "What are your prices?" "Where are you located?" Over and over.

💰

Hiring is expensive

A full-time sales assistant costs R8,000-R15,000/month. And they still need lunch breaks.

How SofiaAI works

We set everything up. You just keep doing what you do.

1

Tell us about your business

Your products, prices, FAQs, tone of voice, opening hours. We learn everything your best salesperson knows.

2

We build your AI agent

A custom WhatsApp assistant trained on your business. She knows your stock, your policies, your brand voice. She sounds like one of your team.

3

Go live

Sofia starts handling WhatsApp messages immediately. Complex queries get escalated to you. Everything else — handled.

4

You close more sales

Every message gets a fast, helpful, knowledgeable reply. No more lost leads. No more "sorry for the late reply."

What Sofia can do

Answer product questions

Stock availability, pricing, sizes, colours, specifications — instant accurate answers from your catalogue.

Handle multiple chats

50 customers messaging at once? No problem. Every person gets a personal, thoughtful reply.

Sound human

No robotic templates. Sofia adapts her tone, uses natural language, and builds rapport like a real person.

Escalate when needed

Complaints, special requests, or anything unusual — Sofia flags it and hands off to you with full context.

Remember customers

Returning customer? Sofia remembers their name, past purchases, and preferences. Personal service at scale.

Learn your business

New products? Updated prices? Policy changes? Update Sofia in minutes and she's immediately up to speed.

Built for businesses like yours

Retail & E-commerce

Stock checks, pricing, order status, size guides

Estate Agents

Property enquiries, viewing bookings, area info

Salons & Spas

Appointment booking, service info, pricing

Restaurants

Menu info, reservations, delivery enquiries

Guest Houses

Availability, rates, booking, local attractions

Service Providers

Quotes, availability, service details, follow-ups

Simple, transparent pricing

No hidden fees. No long contracts. Cancel anytime.

Setup
From R5,000

One-time setup fee

  • Business analysis & onboarding
  • Custom AI persona for your brand
  • Product/service knowledge training
  • WhatsApp Business integration
  • Testing & refinement
  • Go-live support

Setup fee varies based on business complexity. Most businesses fall in the R5,000-R10,000 range. Let's chat and we'll give you an exact quote.

Ready to never miss another message?

Book a free consultation. We'll show you exactly what Sofia can do for your business.